Built for Spectrum customers

Your Spectrum
bill has room
to negotiate.

Every promo expires. Every bundle gets padded with fees you never agreed to. We call Spectrum on your behalf, cite the retention offers they don't advertise, and get your line items down — or you pay nothing.

Call now: (888) 568-2768 No savings, no fee. Free consultation.
$412
Avg. saved / year
83%
Bills we lower
11 min
Avg. hold time saved
Bill Review
Estimated Spectrum negotiation
Internet — Gig bundle$94.99
TV — Select package$71.00
Equipment rental fee$15.00
Broadcast surcharge$27.65
$
Current monthly total$208.64
Estimated after negotiation$156.48
Approved
Process

Three steps, no hold music for you.

You never have to call Spectrum yourself. We do the itemizing, the arguing, and the confirming.

01 / Upload

Send your bill

A photo or PDF of your latest Spectrum statement is enough. We read every line, including the ones buried in fine print.

02 / We call

We negotiate

Our agents call Spectrum retention lines directly, referencing current promos and competitor rates in your area.

03 / You save

Confirm and forget it

We text you the new rate for approval before anything changes. Then we check back in six months to do it again.

Line items

What we actually go after.

Spectrum bills grow in the same predictable places. Here's where the savings usually come from.

Expired promo rate
Your intro price rolled off and nobody told you. We ask for it back, or something close.
− $40 to $70/mo
Equipment rental
Modem and router fees that are often waivable or replaceable with owned equipment.
− $10 to $25/mo
Broadcast & sports surcharges
Bundled-in fees that scale every year — sometimes reducible by trimming the TV tier.
− $8 to $20/mo
Bundle restructuring
Mobile, internet, and TV priced separately usually beats an aging bundle discount.
− $15 to $45/mo
28,400+
Spectrum bills reviewed
$1.9M
Total saved for customers
4.8 / 5
Average customer rating
0 min
Time you spend on hold
Receipts, literally

What customers got back.

Case #4471Charlotte, NC

"I'd been on the same Spectrum bundle for three years and had no idea the promo expired in year one. Didn't have to make a single call."

Saved $54/mo
— Internet + TV bundle
Case #5108Austin, TX

"They found an equipment fee I didn't know I could waive by using my own router. Small thing, adds up every month."

Saved $22/mo
— Gig internet only
Case #5602Columbus, OH

"Went in expecting maybe ten bucks off. They restructured the whole bundle and it came out cheaper than a plan I'd already priced out myself."

Saved $61/mo
— Internet + TV + Mobile
Pricing

We only get paid when you do.

No subscription, no upfront cost, no fee if we can't lower your bill.

40% of your first year's savings
Cost to submit your bill$0
Cost if we don't save you money$0
Fee, billed once, after your rate drops40% of 12 months saved
Example: bill drops $50/moOne-time fee of $240
Questions

Before you upload.

Is Internet Service Help affiliated with Spectrum or Charter Communications?+
No. Internet Service Help is an independent negotiation service. We contact Spectrum as your authorized representative, the same way you'd call in yourself — we just know which department to ask for.
What do you need from me to get started?+
Just call (888) 568-2768 with your recent Spectrum bill on hand and permission for us to act on your account. We'll text you before any change is finalized.
How long does a negotiation take?+
Most bills are reviewed within a day, and the call itself is usually resolved within a week. You'll get a text update at each step.
What if you can't lower my bill?+
Then you owe us nothing. About 17% of bills we review are already at the best available rate — we'll tell you plainly if that's the case.
Will this affect my service or contract?+
No changes happen without your approval first. Negotiating a rate doesn't extend your contract unless you specifically agree to a new promotional term.
Ready when you are

Stop paying the "didn't-notice" price.

Give us a call and we'll estimate your savings before you commit to anything.